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►Newsletters
►News
Read our latest news releases.
►BSU 2012 Calendar
Bonita Springs Utilities is happy to
present its 11th Annual
Water Conservation Calendar,
a reminder to be conscious of
your water use throughout the year.
present its 11th Annual
Water Conservation Calendar,
a reminder to be conscious of
your water use throughout the year.
►Board Meeting Update
Customer Service 
FAQ's What are capital credits?
FAQ's What are capital credits?
What are capital credits?
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Capital Credit Q&A
Bonita Springs Utilities, Inc. (BSU) is a member owned not-for-profit water and wastewater utility serving the Bonita Springs/Estero communities since 1971.
A. If you receive BSU water and/or sewer service and responsible for the bill, you are a member/customer of BSU. Each meter represents a membership.
Q. Why do I receive the Annual Capital Credit Account Report?
A. The IRS requires BSU to notify Member/Customer’s each year of the prior year’s capital credit earnings. Notification occurs each spring or early summer.
Q. What are capital credits?
A. Capital credits represent each Member/Customer’s ownership of the utility’s assets including buildings, equipment, water and sewer lines.
Q. Can I use my capital credits to pay my water or sewer bill?
A. No. Capital credits are not cash.
Q. Will I ever receive any money for my capital credits?
A. You would receive money only if BSU were to permanently stop operating and liquidated (sold) its assets. Any money left over after paying all indebtedness would be distributed proportionately to members based upon their capital credits.
Q. What happens to my capital credits if I move from the BSU service area and no longer a member/customer of BSU?
A. If you are no longer a member/customer of BSU, your capital credits will remain the same. You will no longer receive the Annual Capital Credit Account Report.
Q. If I’m no longer a member and moved from the area, how will BSU contact me if there’s a distribution of assets?
A. You must keep BSU informed of your current mailing address in the event there is a distribution of assets in the future.
Q. If I sell my property/home, can I assign my capital credits to the new owner?
A. Yes, you may assign your capital credits to your successors in interest or successors in occupancy. Assignment forms are available online at www.bsu.us under Customer Service; scroll down to Customer Service Documents.
Q. What happens to my capital credits if I die?
A. If you are deceased, the capital credits will then belong to your estate. Legal proof of representation for the estate will be required and the estate must keep BSU informed of current mailing address.
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IF YOU HAVE AN EMERGENCY and need to contact us, please call our main number, (239) 992-0711 or (800) 583-1496. It is answered 24 hours a day, 7 days a week. Note that email is read and answered only during normal business hours, 8:00 am - 5:00 pm, Monday through Friday.
Water Restrictions
For information about current water restrictions please CLICK HERE for more information.
FAQ: Boil Water Notices
Boil water notices are common in Southwest Florida, caused by water main breaks, construction mistakes, disruptions at the water treatment plant and natural disasters like floods and hurricanes. The typical notice is issued as a precaution until water samples can be collected and analyzed. CLICK HERE for answers to your questions.
Water Conservation
The South Florida Water Management District is a regional governmental agency that oversees the water resources in the southern half of the state, covering 16 counties from Orlando to the Florida Keys and serving a population of 7.5 million residents.
It is the oldest and largest of the state's five water management districts. Created in 1949, the agency is responsible for managing and protecting water resources of South Florida by balancing and improving water quality, flood control, natural systems and water supply.
For more information visit the South Florida Water Management District Website.
►Cell Phones for Soldiers
BSU is an official collection site for
Cell Phones for Soldiers.
Drop off your old cell phone today!