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►Newsletters
►News
Read our latest news releases.
►BSU 2012 Calendar
Bonita Springs Utilities is happy to
present its 11th Annual
Water Conservation Calendar,
a reminder to be conscious of
your water use throughout the year.
present its 11th Annual
Water Conservation Calendar,
a reminder to be conscious of
your water use throughout the year.
►Board Meeting Update
Automatic Electronic Funds Transfer (EFT)
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Automatic Bill Pay (ABP) is designed to help make paying your bill more convenient and efficient. With ABP, you won’t have to worry about late payments due to your busy schedule or while you’re away from home. Your bill will be paid automatically by a direct debit (charge) to your bank account.
Signup is Free and Easy
Please complete all portions of the authorization form (see below.)
Enter your bank account number. Call your bank to confirm the bank number used for electronic transactions. It is usually the first nine numbers on the bottom left corner of the check. Enter this number next to the “Bank Transit/Routing Number” on the application.
Fill in and sign the authorization form.
Return the authorization form to BSU with a voided check. Use a check withdrawal slip from the account you wish to use for APB. Please write “VOID” in the space for your signature.
Questions Commonly Asked About Bill Pay
Q. How soon does my participation begin?
A. Confirmation usually takes only one billing cycle (approx. 4 weeks,) so continue to pay your bill as you normally would until you see your next bill confirming your participation. Please note on your next bill: ‘AFT – DO NOT PAY.’
Q. When does the money have to be in my bank account?
A. Approximately 10 days after the billing date. The amount your bank account will be charged is stated on each monthly bill. Your monthly bank statement will show the amount charged, the date of the transaction and the transaction amount. If there are insufficient funds in your bank account on the payment date, your bank will return the automatic payment. Just as if you had a check returned for insufficient funds, you may be penalized by both your bank and BSU.
Q. When do I deduct the billing amount from my check book?
A. To maximize efficiency, we recommend deducting the amount due immediately upon receiving your bill.
Q. What if I have questions about my bill amount?
A. Just call the number shown on your BSU bill and we will review the bill with you.
Q. What if I decide to cancel Automatic Bill Pay?
A. You may cancel your participation in the program at any time by notifying BSU in writing.
Q. What do I do if I change banks?
A. Simply send BSU a VOIDED check from your new bank.
Q. Is there a charge for Automatic Bill Pay?
A. There is no BSU charge, however, check with your bank for any charges related to electronic transfers.
IF YOU HAVE AN EMERGENCY and need to contact us, please call our main number, (239) 992-0711 or (800) 583-1496. It is answered 24 hours a day, 7 days a week. Note that email is read and answered only during normal business hours, 8:00 am - 5:00 pm, Monday through Friday.
Water Restrictions
For information about current water restrictions please CLICK HERE for more information.
FAQ: Boil Water Notices
Boil water notices are common in Southwest Florida, caused by water main breaks, construction mistakes, disruptions at the water treatment plant and natural disasters like floods and hurricanes. The typical notice is issued as a precaution until water samples can be collected and analyzed. CLICK HERE for answers to your questions.
Water Conservation
The South Florida Water Management District is a regional governmental agency that oversees the water resources in the southern half of the state, covering 16 counties from Orlando to the Florida Keys and serving a population of 7.5 million residents.
It is the oldest and largest of the state's five water management districts. Created in 1949, the agency is responsible for managing and protecting water resources of South Florida by balancing and improving water quality, flood control, natural systems and water supply.
For more information visit the South Florida Water Management District Website.
►Cell Phones for Soldiers
BSU is an official collection site for
Cell Phones for Soldiers.
Drop off your old cell phone today!