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2002 Annual Report
Bonita Springs Utilities

 Bonita Springs Utilities Annual Report 2002

BUILDING FOR THE FUTURE

As a member of the board of Bonita Springs Utilities, Inc., I’m happiest when our member-customers don’t think about the utility. I want them to take us for granted.

BSU works hard to provide service that is so consistently reliable that there is never a doubt that the tap will deliver fresh, pure water – service that is so dependable that there is never a concern about the water that is going down the drain.

Achieving and maintaining that solid level of service is not easy. It takes hard work, dedication to our member-customers, innovative thinking and some tough decisions. The ongoing growth of Bonita Springs, the impact of that growth on our environment and water resources, the development of new – and often costly – technology, and a new recognition of the importance of security make the job of running this utility more complex each year.

Fortunately, those you have elected to represent you on the board of directors appreciate the role BSU plays on both a regional scale and a personal level. Board members often must make hard decisions, and they deliberate carefully while considering the best interests of Bonita Springs, our ecosystem and each individual member-customer. The decisions are not always popular, but they are made for the long-term benefit of the entire membership.

The nine directors, as a group, have more than a century of experience on the board. Just as important, they bring a wealth of professional experience, a range of expertise and a diversity of opinion to the table. Most important, they are willing to volunteer their time to make sure that you never have to think about your water and wastewater service.

John Mathes
President
Board of Directors

 

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